When you sign up for text messages from Sentara Hello World, you are agreeing to receive text messages at the phone number you provided to us related to the health care and related services you receive from Sentara Health and its provider affiliates, including updates related to your appointments and visits, your MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.
You can opt-out of SMS messages from us at any time by texting STOP to 69147. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from 69147. Your opt-out request will not impact any other messages you may have agreed to receive from Sentara Health. If you want to join again, sign up using your Sentara MyChart or text HELP to the short code for instructions.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by calling 826-444-1963.
Carriers are not liable for delayed or undelivered messages.
Communications directed to these phone numbers may be conducted using text message or SMS. Content contained within these communications, which may include health information, will not be encrypted. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.
Our Privacy Policy can be accessed here: https://www.sentara.com/Policies-andAgreements/Privacy-Policy