Phone: 434-517-3133
Hours: Monday - Friday, 8:30 AM - 5 PM
Sentara Halifax Regional Hospital's guest services is available to help provide you with support, and improve your level of customer satisfaction, while striving to identify and promote continuous quality improvements at our hospital. We are dedicated to providing you with quality healthcare, both in terms of treatment and patient experience.
The role of guest services is to provide support and improve your level of customer satisfaction by serving as an advocate and helping to facilitate open communication. Guest services team members serve as a liaison between patients, family members, and the appropriate hospital staff.
If you have a question, concern, complaint or compliment to share with us, contact our guest services department at 434-517-3133 or share your feedback with our Patient Feedback form. The guest services office is open Monday through Friday from 8:30 AM until 5 PM. In the absence of the guest services representative, the house supervisor is available to help.
Rights and Responsibilities
Restoring and maintaining good health is a joint effort on the part of both the healthcare team and the patient. In order for the staff of Sentara Halifax Regional Hospital to best meet your needs, we need your help.
Read more about Patient Rights and Responsibilities
Hours: Monday - Friday, 8:30 AM - 5 PM
Sentara Halifax Regional Hospital's guest services is available to help provide you with support, and improve your level of customer satisfaction, while striving to identify and promote continuous quality improvements at our hospital. We are dedicated to providing you with quality healthcare, both in terms of treatment and patient experience.
The role of guest services is to provide support and improve your level of customer satisfaction by serving as an advocate and helping to facilitate open communication. Guest services team members serve as a liaison between patients, family members, and the appropriate hospital staff.
If you have a question, concern, complaint or compliment to share with us, contact our guest services department at 434-517-3133 or share your feedback with our Patient Feedback form. The guest services office is open Monday through Friday from 8:30 AM until 5 PM. In the absence of the guest services representative, the house supervisor is available to help.
Rights and Responsibilities
Restoring and maintaining good health is a joint effort on the part of both the healthcare team and the patient. In order for the staff of Sentara Halifax Regional Hospital to best meet your needs, we need your help.
Read more about Patient Rights and Responsibilities