We understand that coming to the hospital can be a stressful time and understand the bills associated with your care can be confusing. At Sentara, we are committed to providing transparent pricing information to help patients and customers make informed health care decisions and ease some of the stress.
If you have questions about pricing or your hospital bill, please contact our billing department.
Sentara offers visitors to our website the chance to see estimated prices and payments for health care services at our facilities. Estimating the price of a health care procedure can be complicated. The charges for services are based on many factors that vary from hospital to hospital. These factors include:
- Purchasing medications and surgical supplies
- Powering and maintaining hospital buildings
- Paying health care workers
The charges for a service are based on many factors that vary from hospital to hospital. These charges will be based on the average number of procedures performed and the average total charges for those procedures, using current database information. Charges are usually revised on an annual basis.
Estimates include hospital pricing/charges only. They do not include physician charges, rehabilitation, home health or other pre- and post-operative care. Estimates also assume services are provided without complications. The final bill you receive will include charges for actual services provided to you. These charges may differ from the estimate. If they do, you will be responsible for any additional charges in excess of the estimate. The estimates will not provide an insurance benefit review.
These estimates are based on the information available at the time and are subject to change. The estimate is based on information you provide and is not a formal quote or guarantee. Your actual costs may be higher or lower depending on many factors, including, but not limited to, your physician's treatment choices, actual services rendered, complications, your particular health care needs, and the details of your insurance coverage (if any).
Patients with insurance should understand their insurance health benefits and out-of-pocket requirements which may impact their personal financial liability for anticipated health care services. Please contact your health insurance provider directly for information about your financial obligation.